NARI University Programs

On May 26th at Noon (CT)  Rebekah Taylor will present "Monitoring Customer Satisfaction" Monitoring Customer Satisfaction

You work day in and day out to delight each and every one of your customers, but do you truly know if they’re satisfied with the work you’ve done? Monitoring Customer Satisfaction, presented by GuildQuality, will discuss ways to track each and every experience with your customers - from the positive ones to the negative ones. We’ll uncover how customer satisfaction impacts your online reputation, ways to listen to and understand what your customers are saying, and how to use their feedback to build a better business.    Visit NARI.org for more information on this upcoming event